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Full-day Programs

Making Hot Cold Calls (Partner Course)

Cold calling is still the most cost effective lead generation method available. When it is done right. However, research shows that the vast majority of sales people both dislike cold calling and feel it is one of their weakest skills! A skilled sales person can get through caller ID and voice mail to the right person if he/she follows the right techniques. This class empowers participants to increase their call success rate, which leads to more sales. 10 Step Corporation is proud to offer this exciting program in partnership with Skyward Consulting Group. For more information call 1-888-894-6400 or send an email to partner.courses@10step.com.

Topics Covered
  • The foundation of telesales success
  • Overcoming fears
  • Planning and researching your calls
  • Preparing for your calls
  • Leaving Messages
  • Writing Scripts
  • Handling Objections
  • Getting to the person you intend
  • The best times to make calls
  • Getting by the gatekeepers
  • How to leave voicemail messages that get returned
  • Handling Caller ID
  • Delivery of your message
  • Asking questions
  • Next steps
  • Follow-up
  • What NOT to do


    PDF Brochure: Making_Hot_Cold_Calls.pdf








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